Load
Equipment that uses electricity or heat.
Learning centre
Home technology, in plain language
Explore one topic at a time, from everyday benefits to equipment choices and the plan that connects them.
Power · kW
How quickly equipment uses or supplies energy.
Energy · kWh
An amount of electricity or heat used or stored over time.
Tariff
The prices and rules in your energy supply agreement.
Thermal storage
Useful heat, or cooling with suitable equipment, saved for later.
Reserve
Stored resources kept available for chosen priorities.
ERV
Ventilation equipment that transfers heat and moisture between separate air streams.
COP
Useful heating or cooling delivered for each unit of electricity consumed under stated conditions.
Battery capacity · kWh
How much electricity a battery stores. Usable capacity can be lower than the stated total.
Battery output · kW
How quickly a battery delivers electricity. This is different from how much it stores.
Coordinated schedule
Timing flexible tasks around household priorities, available resources and equipment limits.
Export credit
The value credited for electricity sent to the grid under your tariff.
Flexible load
A task that can move within an acceptable time window, such as vehicle charging.
Heat pump
Equipment that moves heat between places, rather than producing it only through electrical resistance.
Hydronic
Heating or cooling that carries thermal energy in water. Underfloor heating is one example.
Local control
Supported control running at the property. Online information and remote functions still require the relevant connections.
Peak and off-peak rates
Different electricity prices at different times under a time-of-use tariff.
Performance monitoring
Following readings and equipment reports to understand changes over time.
Property simulation
A model of a particular home and candidate systems, more specific than the website’s illustrative day.
Smart electrical panel
A compatible distribution board or circuit controls that provide information and, where supported, manage selected circuits.
UV treatment
Ultraviolet disinfection in a suitably designed water system. It does not resolve every water-quality concern.